Shipping

Shipping zones and costs

• Mainland France: standard shipping is free on orders over €65 (€7.99 below). Your VertiHerbe tower therefore ships free.
• European Union: €22.
• Other countries served (United States, United Kingdom, Switzerland, Norway, Canada, Australia, Japan…): 29 in your local currency ($29 for the United States). Import duties and taxes may be charged to the recipient.

The exact amount is always displayed before you confirm your order.

Processing and delivery times

Order processing: [X business days – TO BE COMPLETED].
Estimated delivery time: [X to Y business days – TO BE COMPLETED] after shipping.

Tracking

As soon as your order ships, you receive a confirmation email including your tracking number, when available.

Late or damaged parcel

If your parcel has not arrived within the stated time, or arrives damaged, email us at iliass.nakkachii@gmail.com with your order number and, if relevant, photos. We will find a solution quickly.